Prepaid Storage Plans


Terms & Conditions

The following terms and conditions apply to the Vitality (10 year) or Longevity (30 year) prepayment options for annual storage fees for Acorn cell accounts.

 

Acorn agrees that annual storage fees will not be charged to a prepaid account for the length of time covered by the prepayment option selection. After expiration of the length of time covered by the selected option plan, if the owner of the follicle cells decides to continue storage, annual storage fees will be charged at the rate in effect at that time. 

 

The following terms and conditions apply to the Vitality (10 year) or Longevity (30 year) prepayment options for annual storage fees for follicle cell accounts.

 

Refunds:

 

For the Vitality and Longevity options:

 

If the associated follicle cells are released for treatment, and there are no remaining cells available in storage associated with the account, the client is entitled to a refund equal to the prepaid amount less the annual storage fee for each year the unit has been in storage. The annual storage fee equals Acorn’s non-discounted storage fee at the time of the client's enrolment.

 

Refunds of the prepaid storage fees are not available in any other situation, including, but not limited to, donation of the follicle cells, or termination of the account for convenience or other reason.